Privacy Policy.

DAB Plastering and Building Services (referred to as "we", "us" or "our") is an owner-led plastering and building business based at TW18 2TB, Staines-upon-Thames, Surrey, United Kingdom. For the purposes of UK data protection law, we are the "controller" of the personal information we collect from you.

We only collect the personal information you choose to share with us. That typically means:

• Your name, phone number, email address and postcode when you submit our quote form or contact us directly.
• The service you're enquiring about and any project details you choose to include.
• Basic technical information (such as approximate location, browser and referring page) collected by standard web analytics if enabled.

We do not knowingly collect information from children, and we do not ask for payment card details through this website.

We use the information you provide to:

• Reply to your enquiry and arrange a free on-site survey.
• Prepare and send you a written quote.
• Coordinate the job — including with our tiler, plumber and electrician — if you accept the quote.
• Provide aftercare and respond to any snags.
• Comply with our legal, tax and insurance obligations.

Our lawful bases are typically your consent (when you submit the quote form), the performance of a contract (once you accept a quote), and our legitimate interest in running the business and keeping records.

We do not sell your information. We share only what's necessary with:

• Members of our own team and the tradespeople we coordinate for your job.
• The provider of our quote-form and CRM tooling, so that your enquiry reaches us reliably.
• Our insurer, accountant or legal advisers where genuinely required.
• Regulators or authorities where we're legally obliged to.

Enquiry information is kept for as long as we're in active conversation with you, and for a reasonable period afterwards in case you come back to us. Records relating to completed jobs are kept for the period required by tax, insurance and consumer-law obligations (typically at least six years).

Our website uses only the cookies strictly necessary to serve the pages you request. Where we later enable analytics or advertising cookies we will update this policy and, where required, ask for your consent.

Under UK data protection law you have the right to access the personal information we hold about you, ask us to correct or delete it, object to certain uses, or ask us to restrict processing. To exercise any of these rights, contact us using the details below.

You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk if you're unhappy with how we've handled your information.

Email info@dabplasteringbuilding.co.uk or call 07834 974462. Post: DAB Plastering and Building Services, TW18 2TB, Staines-upon-Thames, Surrey, United Kingdom.